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Join 26 Internal Communications Directors From McDonald’s, Newcastle City Council, Direct Line & Many More As They Reveal Engaging Communication Strategies With Measurable Results

26 Communications Directors In 1 Day - Create Engaging, Value-Adding Internal Communications With Measurable Results: Deliver Compelling, Relevant, Multi-Channel Content, Drive Change & Positive Cultures & Maximise Reach, Engagement & Impact

A One-Day, Brand-Led Conference & Networking Event, 24th January 2018, Manchester Conference Centre, Manchester. Download The Brochure HereBook Here Now!

Your Hottest Internal Communication Challenges Tackled In One Inspiring Day: Next-Level Engagement • Social Media • Workplace By Facebook • Measurement & Impact • Digital Innovations, New Technologies • Optimised Content & Channel Strategies • Reaching Diverse Audiences • Change, Culture & Values

The Internal Communications Conference: 3 Years Of Insights & Inspiration:

  1. Inspirational Strategies To Maximise Business-Wide Engagement: Achieve top-class, two-way employee engagement with innovative, impactful internal communications
  2. Boost Social Media Success: Take advantage of the best internal social channels to drive motivation, morale and productivity
  3. Measure Results, Secure Top-Level Buy-In! Prove value and strategic impact with simple, effective measurement methods and tools
  4. Keep Pace With The Latest Trends, Digital Innovations & New Technologies: Explore the next big channels, technologies and tools to make a real difference today and tomorrow
  5. Optimise Content & Channel Strategies: Directly impact engagement and the bottom line with fully-integrated, multi-channel communications strategies
  6. Successfully Reach & Engage Remote, Diverse Audiences: Keep remote, frontline, global and multi-site employees up to date, engaged and involved with relevant communications on the right channels
  7. Embrace Change & Embed Positive Cultures & Values: Craft positive communications strategies to get staff and leaders on board with change and promote the organisation’s vision and values

PLUS! This Internal Communications Conference Also Features:

  • 26 Internal Comms Professionals Share Their Advanced Strategies In One Inspiring Day
  • 1 Troubleshooting Breakout: Make It Applicable To Your Organisation!
  • 1 Snapshot Case Study & Q&A: Workplace By Facebook
  • 1 Interactive Panel: Digital Innovations, New Technologies
  • 2 Conference Co-Chairs: Cross-Sector Perspectives
  • 7 Lunchtime Peer Networking Discussion
  • Speed Networking
  • 98% Satisfaction Rate 2017
  • 3 Years Of Insights & Inspiration

The Internal Communications Conference - Real Impact, Real Results

Click here for the full programme.

08.30 Registration & Coffee, Objective Setting

09.00 GIC Welcome, Interactive Voting Introduction & Chairs’ Opening Remarks

Jonathan Bunn, Communications Director EMEA, MetLife

09.15 Meet & Greet

Get to know your fellow attendees – what are the key questions you’re hoping to answer today? Share your internal communications pain points, lessons learned and successes!


09.30 Inspirational Strategies For Effective, Innovative Internal Communications Which Maximise Business-Wide Employee Engagement

09.30 Perspective One

Gordon Dowall-Potter, Head of Internal Communications, O2 (Telefónica UK)

09.50 Perspective Two

Charlie Field, Senior Director – Communication & Colleague Experience, Asda

Carl Tabisz, Senior Manager – Colleague Experience, Asda


10.10 Exploring The Social Platforms Which Can Truly Impact Internal Communications Success & Boost Engagement

Claire Chambers, Director, Internal Communications UK&I, Centrica

Geoff Timblick, Head of Internal Communications, Delivery & Measurement, Centrica

10.30 Morning Refreshment Break With Informal Networking

11.00 Bonus Session; Reserved For Exclusive Partner Speaker: Can you help internal communicators boost engagement and provide real business impact? For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@internalconference.com.


11.30 Just Over One Year On From The Launch Of Workplace By Facebook, How Are Organisations Maximising Its Value As An Engaging Internal Communications Tool?

Jo Storr, Senior Internal Communications & Engagement Manager, DFS


11.50 Now, Make It Applicable To Your Organisation!

Troubleshooting Facilitators:

Kirsty Bowen, Internal Communications Manager, Coventry Building Society

Richard Thorburn, Internal Communications, Arts Council England


12.20 Secure Top-Level Buy-In! Take Advantage Of Simple & Effective Techniques For Measuring Your Impact & Proving The Value Of Internal Communications

Tim Seamans, Director of Communications & Public Affairs, University of Liverpool

12.40 Lunch & Informal Networking For Delegates, Speakers & Partners


13.10 Informal Peer-To-Peer Discussions In The Networking & Exhibition Room

A) Engaging & Empowering Leaders

Anne-Marie Coe, Associate Director, Internal Communication, Events & CSR, BGL Group

B) Internal Comms On A Shoestring Budget

Kirsty Bowen, Internal Communications Manager, Coventry Building Society

C) Effective Employee Apps

Catherine Unsworth, Internal Communications Manager, TransPennine Express

D) Social Intranet

Caroline Zimmermann, Group Internal Communications & Digital Media Manager, Volkswagen Group

E) Traditional Channels

Melissa Thomson-Mead, Senior Internal Communications Officer, Greater Manchester Police

F) Global Communications

Emma James, Group Employee Engagement Manager, Merlin Entertainments plc

G) Internal Comms Is Dead…Long Live Internal Comms!

Wendy Coello, Head of Group Colleague Communications, The Co-op

Laura Kamczyk, Internal Communications Lead (HR), The Co-op

13.40  Chairs’ Afternoon Opening Remarks

Jonathan Bunn, Communications Director EMEA, MetLife


14.00 Keep Pace With The Latest Innovations In Digital, Technologies, Apps & Tools To Future-Proof Internal Communications, Add Value & Achieve Tangible Results

Rachel Dies, Head of Employee Communications, Britvic PLC

Kate Donovan, Corporate Internal Communications Lead, Severn Trent Water

Georgia Mason, Internal Communications Manager, BT

Steve Murphy, Head of Communications & Marketing, Mersey Care NHS Foundation Trust

Zoe Vafadari, Director of Internal Communications & Engagement, TalkTalk Group

Angharad Miller, Head of Internal Communications & Community Engagement, TSB Bank


14.30 Optimising Content & Channel Strategies To Craft A FullyIntegrated, Multi-Channel Approach For Internal Communications Which Directly Impact Engagement & The Bottom Line

Linda McGee, Head of Internal Communications, McDonald’s Restaurants Ltd

14.50  Bonus Session; Reserved For Exclusive Partner Speaker: Can you help internal communicators boost engagement and provide real business impact? For more information on how to get involved, please call +44 (0)20 3479 2299 or email partner@internalconference.com.

15.20 Afternoon Refreshment Break With Informal Networking


15.50 Overcome The Obstacles To Reaching & Engaging Remote, Frontline, Global & Multi-Site Staff: Insights Into Understanding & Segmenting Internal Audiences To Maximise The Reach & Relevance Of Internal Communications

Jennifer Thomas, Head of Internal Communications & Experiences, Direct Line Group


16.10 Best-Practice Strategies For Communicating Well During Times Of Change, Embedding Positive Cultures & Encouraging Colleagues To Embrace Organisational Vision & Values

Sam Meredith, Lead Specialist - Internal Communications, Newcastle City Council

16.30 Reflection Time & Co-Chairs’ Closing Remarks

17.00 Official Close Of Conference

For more information on how to get involved in The Internal Communications Conference, Manchester – Real Impact, Real Results, please email partner@internalconference.com or call the team on +44 (0)20 3479 2299.